Standard Operating Procedures

Project

Starting in spring 2024, the English department will begin the process of documenting its standard operating procedures (SOPs). Standard operating procedures are step-by-step repeatable instructions for how to complete a routine task. As these SOPs are finalized, they will be shared in the below linked Box folder, which requires a UMD login.

Process

The department will use the following process to document its standard operating procedures:

1. An hour-long meeting will be scheduled to review each SOP.
2. The meeting will be recorded to allow the participants to focus on discussing the process.
3. The selected task will discussed step-by-step, with particular attention to the following:
   • Pre-steps we may take to prepare for a task
   • Invisible assumptions/knowledge/access implicit in the process
   • Common pitfalls, challenges
4. Within one week after the meeting, the designated recorded will draft the process using the department's template and share it with the meeting attendees.
5. The meeting attendees have one week to provide feedback on the draft.
6. The final version will be reviewed by the Director of Operations and uploaded to the department's Box folder, which is restricted to those with UMD logins.

Template

Please use the following template to develop your unit's SOPs.

Completed Standard Operating Procedures (currently empty)

You must have a UMD login to access the following Box folder: